Saginaw will resume water cuts for non-payment on July 18

The Town of Saginaw reminds residents that collection efforts and water cuts for overdue accounts will resume beginning Monday, July 18. The city suspended water cuts at the start of the pandemic.

City officials said any delinquent account without a recent payment agreement will be subject to disconnection. Customers in arrears may contact the Saginaw Tax Services Office to make payment arrangements or obtain other types of assistance.
Prior to the resumption of closures, Tax Services staff will contact customers at risk of disconnection. Customers with overdue balances will receive a red card notice instructing them to contact Water Billing Customer Service at 989-759-1450 before the deadline.

“We want to make sure our citizens are aware of the July 18 date for water cuts and give them time to make payment arrangements or apply for any financial assistance that is available,” said Tim Morales, director municipal. “

The city also encourages utility customers who are struggling to pay their bills to apply for financial assistance by contacting one of the following:

• 211 Northeast MI at 1-888-636-4211, callers with hearing loss call MI-RELAY at

• DHHS for State Emergency Relief at 989-758-1100

• MSHDA Michigan Homeowners Relief Fund (844-756-4423)

• Saginaw County Community Action Committee (989-753-7741)

Lori Brown, Chief Financial Officer, commented on the support and payment plan options available: “We know that some customers continue to experience financial difficulty, which is why financial assistance programs and payment plans are available. to help our customers get back on track. We
encourage customers to contact us as soon as possible to discuss these options.

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Elaine R. Knight